Your reputation is both what you say about yourself and what others say about you. Whether it’s a five-star oil change or a one-star root canal, Reputation Management retrieves ratings and comments from all of the biggest review sites, as well as dozens of industry-specific sources.
The reputation of a business is essential to its survival. The trust and confidence of the consumer can have a direct and profound effect on a company’s bottom line. On average, customer ratings are proven to increase sales by 18%, and 90% of people claim positive reviews influence their purchasing decisions.
Reputation Management gives you control over your online presence by helping you stay on top of all the information that relates directly to your online reputation.
…And Much More
Market reviews on multiple platforms and prompt happy customer to share their reviews on social media.
Effortessly gather positive and constructive feedback. Improve your online reputation.
Gather positive reviews and show them off with the reviews generation and review display widget.
Get email notifications when new reviews are left, track email open rates, number or reviews generated and more.
Presence management is making sure that customers can find the right information about your business online. Correct and consistent listings across directories, review sites and social networks is crucial. Listing builder will help you to establish accurate business listings and appear in more places across the web.
Monitor 40+ directories and industry review sites
On top of reviews, Reputation Management finds when your business is mentioned on news sites, blogs and social networks so you get the full picture of what people are saying.
After setting up a list of custom searches based on relevant keywords, our software combs through all corners of the internet and compiles everything being said about a business. Forget having to seek these people out — we’ll bring them straight to your local business clients.
When researching a product online, consumers are more likely to be swayed by third-party opinions than any official review or branded content.Thus, businesses need to ensure that they have a means of tracking all this chatter and with our mentions monitoring software, this couldn’t be simpler.